Cancellation & Refund Policy

Thank you for shopping with Archen Tea. We strive for customer satisfaction. If you are not completely satisfied, please contact our Customer Experience Team at contact@archentea.com

Cancellations & Refunds

Refunds or replacements are processed at the discretion of Archen Tea (OPC) Pvt. Ltd., under the following conditions:

  • Damaged or incorrect product received
  • Missing item in the order
  • Expired product (Attach image showing expiry date along with the invoice)

Our Audit Team will review each case and respond accordingly.

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